FAQs
More FAQs- Are all your employees background checked?
- Do I need professional cleaners for all of this?
- Do I need to do anything prior to the technician arriving for my scheduled service?
We recognize that security and trust are a paramount concern, so at ServiceMaster of Niagara we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Technically, no. However, you will need to ensure that internal staff conducting the cleaning are following Health Canada guidelines for cleaning and disinfection. That said, ServiceMaster Clean has over 70 years of experience and we are proud to be at the forefront of our industry. We achieve this by staying current with industry changes and innovations. We do our research so that we can bring the best possible solutions to customers. So, why not let ServiceMaster Clean take care of the cleaning and disinfection for you, allowing you to take care of other important matters?
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.